Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your item.

Return Eligibility

To be eligible for a return, the item must be unused and in the same condition that you received it, preferably in its original packaging. Proof of purchase may be required.

How to Request a Return

Please contact us at ethowland20@gmail.com before sending anything back. Do not send a return to an address without receiving return instructions from us first.

After reviewing your request, we will provide instructions regarding the return process and return destination.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if your item arrives damaged, defective, or if you received the wrong item. We will review the issue and work with you to resolve it.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or card issuer to process the refund.

Non-Returnable Items

Certain items may not be eligible for return due to their condition or other restrictions. We will let you know if your specific item is not eligible when reviewing your return request.

Order Cancellations

Orders may be canceled within 15 minutes of placing the order. After this period, the order may have entered processing and may no longer be eligible for cancellation. If you need to cancel an order, please contact us as soon as possible at ethowland20@gmail.com.

Questions

If you have any questions about returns or refunds, please contact us at ethowland20@gmail.com.